To enroll in the App, ensure that your information is updated. If you have a new mobile number or email address you’d like to use, please give us a call at (02)8888-1888.
The RCBC Digital App and RCBC Bankard ONLINE (www.online.rcbcbankard.com) are different applications. Please register and create a separate account for RCBC Digital App and RCBC Bankard ONLINE.
FEATURES AND FACILITIES | RCBC Digital App | RCBC Bankard ONLINE online.rcbcbankard.com |
---|---|---|
ACCOUNT INFORMATION | ||
View Account Information – Available Limit, Outstanding Balance, Last Payment Details, Available Rewards Points | ✓ | ✓ |
View Recent Transactions | ✓ | ✓ |
View Latest and Previous Statements of Account | ✓ | ✓ |
Download and Save Statement of Account in PDF | ✓ | |
FACILITIES | ||
Enrollment in eStatement | ✓ | |
Purchase Conversion – UNLI 0% and UNLI Installment | ✓ | |
Fast BillsPay – On-Demand and Auto-Charge | ✓ | |
Spend Analyzer | ✓ | ✓ |
LOGIN & SECURITY | ||
Face ID and/or Touch ID Login | ✓ | |
One-Time Password Validation for every Transaction | ✓ | ✓ |
Lock & Unlock Card Instantly | ✓ | |
Report Lost or Damaged Card | ✓ |
Yes, it’s safe to provide your CVV within our RCBC Digital App. It’s a one-time verification requirement in order for us to authenticate your identity for future RCBC Digital App transactions.
You have to add your RCBC Credit Card via the Web version of RCBC Digital App and follow these steps:
You can reset your password via the App. Follow these steps:
The One-Time Password (OTP) is sent to your registered mobile number. If you need to update your contact information including your mobile number and email address, please call RCBC Credit Card Customer Service hotline 8888-1888 (Classic, Gold, Co-Brand), 8888-1883 (Premium), 8888-1818 (AirAsia Credit Card) to request for updating of your contact information.
The purchases of the Principal & Supplementary cardholder using the main card and webshopper can be converted using the RCBC Digital App, including:
Your enrolled biller must be an accredited RCBC Credit Card Fast BillsPay biller. Accredited are those with suffix (BANKARD) attached to the Biller Name. Example: MERALCO (BANKARD)
This message appears during the scheduled system maintenance. Please try accessing again after some time.
When you lock your RCBC Credit Card via the App, all transactions will be denied including recurring autopayments, such as Fast BillsPay Auto-Charge enrolled billers and subscriptions charged to the Card.
You can unlock your Card via the App anytime.
A ₱500 Replacement Fee will be charged to you.