Step-by-Step App Guides

1. Download the RCBC Digital App – available in the App Store, GooglePlay and Huawei AppGallery.
2. Tap “Sign up now” to enroll.
3. Read and agree to the terms and conditions.
4. Enter your 16-digit RCBC Credit Card Number and CVV.
5. Enter the One-Time Password (OTP) sent to your  registered mobile number and then tap Submit.
6. Create your User ID and Password.
7. Log in using your fingerprint! Activate biometrics log-in on your phone.
    

1. After signing in, tap your Card.
2. Choose the transaction you'd like to convert – you can select from “Recently Posted Transactions” or billed transactions from your latest “Statement of Account”.
3. Look for the “<” icons.
   Only marked transactions are eligible for conversion.
4. Tap the chosen transaction, swipe left, and tap “Convert to Installment”.
5. Select your preferred installment term.
6. Review the transaction before you click “Convert Now”.
7. You're done!

1. After signing in, select your preferred RCBC Credit Card and tap “UnliPay”.
2. Enter the payment details and the purpose of your payment.
3. Review and confirm payment.
   
4. Verify your transaction by entering your One-Time Password (OTP) sent to your registered mobile number or through fingerprint authentication or face ID.
5. All done! A confirmation message with the transaction details will appear on the screen.

Your payment will be processed and credited to your nominated bank account in real-time via RCBC* or InstaPay**.

*For transaction amounts ₱300,000 and below, for RCBC accounts.
**For transaction amounts ₱50,000 and below, for non-RCBC accounts.

Do a one-time enrollment of the biller. After signing in, tap your Card.

1. After signing in, go to Bills Payment > Manage Billers.
2. To add a new Biller, click the + icon on top right of the screen.
3. Choose if you wish to enroll On-Demand or Auto-Charge Biller.
4. Select from the list of billers.
5. Input Biller details such as Biller Nickname and Account No./Customer No./Reference No.
6. Enter the One-Time Password (OTP) sent to your registered mobile number.
7. Save. 

You can now proceed to paying your bill.

1. From the "Bills Payment" screen, tap Pay Bill.
2. Select from your list of enrolled billers.
3. Provide payment details such as Account Number, Subscriber Name, and Amount.
4. Review and confirm provided information. Then enter OTP.
5. You're done! An SMS or Email confirmation will be sent to you.

1. After signing in, tap the Card that you have lost.
2. Tap "Report Lost Card".
3. Once reported, your Card will be blocked and a replacement card will be sent to you.

1. After signing in, tap the Card that has been damaged and needs replacement.
2. Tap "Other Services" > "Replace Damaged Card".
3. Once reported, your Card will be blocked and a replacement card will be sent to you.

1. After signing in, tap the Card that you want to activate.
2. Click "Activate" button and enter the One-Time Password (OTP) sent to your registered mobile number.
3. A confirmation message will be shown on your App screen upon successful activation: Your Card is now active and ready to use!

1. After signing in, go to "Other Services" and tap "Request Additional Card".
2. Tap "New Card", choose your preferred Card, and enter the One-Time Password (OTP) sent to your registered mobile number.
3. An email will be sent to you regarding your request.

1. Log in to RCBC Digital App via desktop or browser. Visit www.rcbconlinebanking.com, login and verify your account via a One-Time Password (OTP) sent to your mobile number.
2. From the Dashboard menu, click on “Manage My Accounts”.
3. Select “RCBC Bankard/RCBC Credit Cards Account Summary" 
4. Input your 16-digit RCBC Credit Card number. Click Next. Then provide your Card Expiry Date and Birth Date. Click Next.
5. Read and agree to the RCBC Digital App Terms & Conditions. Click Agree.
6. Review your Account Details. Click Confirm.
7. You can now access your new RCBC Credit Card account on the RCBC Digital App.