Mastercard® E-Commerce Protection

Shop confidently online in any international or local store with your premium RCBC Mastercard Credit Card knowing that your purchases are insured!

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How does Mastercard® E-Commerce Protection work?
  • Automatically enjoy free e-Commerce Protection when you purchase at any online international or local store using your premium RCBC Credit Card Mastercard*.
  • In any instance where you received a damaged or wrong item, the delivery is incomplete, or still undelivered after 30 days, you can claim up to US$200.
  • To file a claim, all you have to do is to submit your claims and the relevant supporting documents by filling out the form here: You will receive a response from Mastercard/AIG within 3 working days.
  • This benefit is provided by Mastercard until December 31, 2023, and available on premium RCBC Credit Card Mastercard credit cards including:
    RCBC World | RCBC Black Platinum | RCBC Diamond Platinum | RCBC Credit Card Hexagon Club | YGC Rewards Plus RCBC Black Platinum | ZALORA Credit Card

Confidently shop online with worldwide coverage:

  • Worldwide coverage of up to US$ 200

  • Protection against damaged, wrong, or incomplete delivery

  • Coverage for non-delivery after 30 days of the scheduled delivery date

*Terms and Conditions apply.

Terms & Conditions for RCBC Credit Card Mastercard Platinum & Titanium Credit Cards

Terms & Conditions for RCBC Credit Card World Mastercard World Credit Cards