System Maintenance Advisory


To serve you better, we ensure that all our systems are up-to-date.

In line with this, there will be a scheduled system maintenance on March 22, 2026, Sunday, from 12:00 AM to 10:00 AM (Philippine Time). During this period, the following channels will be temporarily unavailable:

· Chatbot Erica
· Interactive Voice Response (IVR) via the Customer Service hotline
· Service Requests via the Customer Service Hotline (such as Card Activation, Fast BillsPay, Unli Installment, Balance Conversion, and Sending of Statement of Account)
· RCBC Pay
· RCBC Payday NOW and RCBC Salary Loan NOW via RCBC Pulz
· EasyInsure via https://insurance.rcbccredit.com

Please plan your transactions accordingly. You can, however, still use your RCBC Credit Cards for in-store and online purchases.

Thank you for your understanding.

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