System Maintenance Advisory
To serve you better, we ensure that all our systems are up-to-date. In line with this, there will be a scheduled system maintenance on September 20, 2026, Sunday, from 12:00 AM to 4:00 AM (Philippine Time).
During this period, the following channels will be temporarily unavailable:
•
Chatbot Erica (including Pay with Rewards)
•
UnliPay
•
RCBC Pay
•
Interactive Voice Response (IVR) via Customer Service hotline
•
Service Requests via Customer Service Hotline
•
RCBC Payday NOW & RCBC Salary Loan NOW via RCBC Pulz
•
EasyInsure via insurance.rcbccredit.com
Please plan your transactions accordingly. You can, however, still use your RCBC Credit Cards for in-store and online purchases.
Thank you for your understanding.
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Published on September 15, 2026
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