Free Travel Insurance and Purchase Protection

General Requirements

1. RCBC Credit Card used to purchase the international travel ticket
2. Statement of Account showing purchase of International Airline Ticket
3. International Airline Ticket/Boarding Pass
4. Passport duly stamped by Bureau of Immigration (Departure and Arrival)

Personal Accident

1. Medical report
2. In case of death, original copy of the Death certificate and coroner’s report
3. Police report (if a medico legal case or a vehicular accident) or a duly notarized written statement by the claimant

Emergency Medical Treatment

1. Out-patient

a. Original Official Receipts

b. Medical report

c. Laboratory results (if any was done)

2. In-patient

a. Statement of Account (with breakdown)

b. Official Receipts

c. Medical Report

d. Laboratory results (if any was done)

e. Operative record and hispathology results (if surgery was done)

f. Police report (if a medico legal case or a vehicular accident) or a duly notarized written statement by the claimant

Emergency Trip Cancellation

1. Medical Certificate of assured or family member
2. Duplicate copy of death certificate of the immediate family member (if family member died)
3. Birth certificate/marriage contract of the assured (depending on the relationship of the assured with the immediate family member)
4. Certificate of cancellation of flight from airline
5. Original receipts of pre-booked and non-refundable lodging and transportation

Emergency Trip Termination

1. Medical Certificate of assured or family member
2. Duplicate copy of death certificate of the immediate family member (if family member died)
3. Birth certificate/marriage contract of the assured (depending on the relationship of the assured with the immediate family member)
4. New ticket purchased
5. Boarding passes or stamp on passport
6. Certificate of cancellation of flight from airline
7. Original receipts of pre-booked and non-refundable lodging and transportation

Loss of Travel Documents

1.  Notarized incident report or police report
2. Document issued by the carrier for lost travel tickets or the embassy for lost passport
3. Copy of the replacement passport and/or travel tickets
4. Official receipts of the travel and communication expenses incurred in getting a replacement passport or travel tickets

Flight Delay

1. Irregularity report issued by the airline indicating the reason of the delay
2. Receipts of expenses (food, lodging, transportation)

Strikes and Aircraft Hijacking

1. Irregularity report issued by the airline indicating the reason of the delay
2. Receipts of expenses (food, lodging, transportation)

Loss of Baggage

1. Baggage irregularity report issued by the airline if the loss occurred while the baggage was under their custody
2. Police report if stolen
3. Original official receipt/s of the lost baggage/s
4. List of lost items with brand, model, type and corresponding amount

Baggage Delay

1. Baggage irregularity report issued by the airline
2. Delivery report from the airline stating the exact date and time that the baggage was retrieved
3. Original official receipts of expenses incurred (on toiletries and clothing)

Loss of Travel Documents

1. Certificate issued by the carrier for lost travel tickets or the embassy for lost passport
2. Copy of the replacement passport and/or lost travel tickets
3. If loss occurred in such circumstances, an irregularity report from the airline or a police report
4. Official reports of the travel and communication expenses incurred in getting a replacement passport or travel tickets