Scheduled Maintenance of Erica Chatbot

Please be informed that Erica, RCBC Credit chatbot via the RCBC Credit website, will be temporarily unavailable due to scheduled system maintenance on July 9, 2025, Wednesday, from 12:00 PM to 1:00 PM.

During this downtime, please use the following alternative options for these services:

- Card Activation. You may activate your card via SMS or hotline. See other options and instructions here.
- Rewards Redemption. Please call (02) 8888-1888.
- Check your available balances and limit, please log in to RCBC Pulz app.

We continuously strive to provide you with the best credit card experience.

Thank you for your understanding and patience.

Other Advisories
Advisory: Discontinuance of YourCash!
Please be advised that the YourCash! facility will be discontinued effective August 25, 2025. This...
Important Advisory on Unli 0% and Unli Installment
Effective July 1, 2025, Unli 0% and Unli Installment requests will be processed only through the...
Important Advisory on Fee Changes
Starting September 1, 2025
We would like to inform you about the upcoming fee adjustments for RCBC Credit Cards, which will...
See all Advisories