|I. Land and boat transfers
|Published rates are not inclusive of land & boat transfers. Cardholders may book transfer services through the hotel.
|II. Child Policy
|Maximum of two (2) children below Six (6) years old are free of room charge as long as sharing bed with parents/adults, but no complimentary breakfast.
|III. Guarantee & Payment Policy
|3.1. Full payment is required before the option date or prior to check in.
3.2. The Hotel reserves the right to release a booking if no payment was made by the client as specified on 4.1.
3.3 Incidentals must be paid prior to check out.
|IV. No Show, Modification and Cancellation Policy
|4.1 If cancelled or modified 14 days before the date of arrival, one (1) night of the total room/s booked will be charged to the guests.
4.2 If cancelled or modified 6 days prior to arrival the full amount of the total number of room/s booked will be charged to the guests.
4.3 The guests shall be charged in full amount based on the total number of room/s booked in case of NO SHOW.
4.4 A written cancellation notice is required from the guests when requesting for cancellation of booking. Otherwise, booking is considered guaranteed and confirmed.
4.5 The hotel shall not be liable to pay any compensation to the services not granted if due to Force Majeure
(e.g natural calamity, typhoon.)
4.6 The room is possible for rebooking, transferable but not refundable and subject to rate change and approval.
4.7 Re-booking/offsetting is within six (6) months of the same year or maximum of three (3) months of the following year, subject to rate change and approval.
|V. Non-smoking Policy
|Non-smoking in all resort areas is strictly observed. Guests and patrons are required to fully abide, otherwise, the corresponding penalty of Php 5,000.00 mandated by the local government will be strictly implemented.
|The Hotel Management will not be responsible for any loss, damage or accident that occurs at the resort beyond its control.
White Sand Boracay
Beachfront, Station 3, Boracay, Malay, Aklan, Philippines
0945-5937580 / +36 288-2222
DTI Fair Trade Permit No. FTEB-160303 Series of 2023